Crucial funds allow small businesses to survive

Vulnerable small businesses, working families, women-owned businesses and communities of color continue to be severely impacted by COVID-19. In April, the Main St. Matters Grant Program was launched by Better Business Bureau Serving the Pacific Southwest (BBB) to support local businesses experiencing financial hardship. The program awarded 24 additional grants in September, totaling over 150 businesses with $145k distributed.

Nearly 1,350 applicants have applied to the Main St. Grant Program and are vetted through a three-tiered process. This includes verifying immediate need, history of upholding BBB Standards for Trust and length of time in business. Grant recipients are awarded a one-time grant of $500 or $1000 to provide support and financial relief to business owners. They have been immensely grateful and share crucial needs the funds will support.

Staying Alive

A pet sitting company who was a recipient of a grant, shared that he would use the money to “stay alive” as the pandemic has completely halted his business.

Paying Bills

“I’m going to use the grant money to pay my water bill to prevent it from being shut off this week,” shared a holistic wellness center owner.

BBB understands the hardships the pandemic has caused to Main St. businesses. The program has been made possible by company sponsors and individual donors from the community. Donations can be made directly online.

There’s Still Time to Apply

Awards will continue throughout the remainder of 2020. Small businesses that operate within BBB Serving the Pacific Southwest’s service area who have been negatively impacted by COVID-19 pandemic may apply. Visit BBB’s website for application information and criteria.

For PR inquiries, please contact

Reprinted by permission of the Better Business Bureau, © 2020.

BBB Awards $40k to Arizona Nonprofits

Better Business Bureau Serving the Pacific Southwest (BBB) recently concluded their inaugural Empower By GoDaddy business incubator program. Twenty-eight entrepreneurs graduated from the program, and an additional eleven Arizona nonprofits were awarded subgrants to further their business development in the community.

Awardees were chosen as leaders in the business community and were funded to further their mission. Each nonprofit organization aligns with BBB’s mission for trust and integrity in the community. Several of the awarded nonprofits serve minority populations and BBB is pleased the funds will help amplify the work they are already doing.

Nonprofit organizations that serve underrepresented entrepreneurs and vulnerable communities are in critical need of funding now more than ever and BBB is proud to provide subgrants to help,” said Kimberly Roland, Director of Innovation and Entrepreneur Programs at BBB Serving the Pacific Southwest.

To fulfill the subgrant criteria, each nonprofit awardee will execute an initiative that supports their cause by the end of the year. A detailed report will be submitted to BBB describing the impact, key performance indicators, metrics, and lessons learned from the project.

We are so excited to receive a subgrant! The money allows us to offer five vulnerable youth internships to further their career and entrepreneur exploration by partnering with other businesses to provide training,” says Bethany Priebe, Cultivate Coffee/Crowd to Community cofounder.

2020 BBB Empower Arizona Subgrantees

For more information on BBB Entrepreneur and Business Innovation programs, contact For PR inquiries, contact

Reprinted by permission of the Better Business Bureau, © 2020.

Local Better Business Bureau Has Moved!!

During the recent COVID-19 crisis, many businesses temporarily closed as a safety precaution for their employees and customers. The local Better Business Bureau Serving the Pacific Southwest (BBB) in Lake Havasu City followed suit and is now on a path of reopening.

While uncertainty brought hardships to many, it also provided to be an opportunity for growth and new perspectives. BBB is excited to join the creative entrepreneurs in the F106 Co-Working Space in Lake Havasu City to further support our local small businesses.

BBB Regional Director Kryistyna Hook

Our economy is beginning to bustle with life again, so providing varying levels of support for businesses under one roof is a logical step forward. We’re excited to expand the BBB local presence and explore more options to help build better businesses for our community,” shares Kryistyna Hook, BBB Regional Director.

The collaboration with the Partnership for Economic Development (PED), owner of the co-working space, is another step forward in increasing support for local entrepreneurs. Other space-mates include companies offering visual design, social media, photography, videography, content creation, events programming, corporate education services, nutrition services, and more.

We are excited that BBB is moving into this space, as it compliments in so many ways our overall mission of helping businesses succeed at every level,” shares James Gray, PED Director.

Community collaboration has been a focus for Kryistyna since stepping into her BBB role last year. As a proud partner of the LHC Resource Alliance, along with other key organizations, funneling the proper support to businesses and citizens is crucial to a thriving community. Even through these uncertain times, BBB launched a small business grant program and quickly shifted to virtual programming including business start-up courses and educational summits.

Beginning in late August, or as it is safe to do so, BBB will begin accepting in-person meetings, by appointment only. Please contact Kryistyna Hook at 928.302.3701 or for details. F106 Co-Working Space is located at 1100 London Bridge Road, Suite F106 in Lake Havasu City.

Reprinted by permission of the Better Business Bureau, © 2020.


All local Social Security offices are closed to the public for in-person service.

This decision protects the population we serve 

– Older Americans and people with underlying medical conditions
– Our employees during the Coronavirus (COVID-19) pandemic.

However, your local office staff is still able to provide critical services by phone.

Your local office number can be found at: .
Staff will be available to answer your call Mon. – Fri. from 9 A.M. to 4:30 P.M.

BBB Launches Main St. Matters

Life has taken a drastic turn in the wake of the current crisis, forcing small businesses to shift nearly every aspect of their daily functions. Behind each small business is a family, giving it their all, but still caught amidst compounding negative impact. Start-ups, hometown offerings, and Main Street shops comprise a significant economic footprint, so now is the time to extend a helping hand. Better Business Bureau Serving the Pacific Southwest is proud to launch the BBB Main St. Matters Grant Program, designed to provide essential funding during this unprecedented time.

“Main Street businesses are the lifeblood of our economy,” says Matthew Fehling, President & CEO of BBB Serving the Pacific Southwest. “Their strong threads weave through the nation, tying communities together, and without them, everyone suffers. These businesses have supported BBB services for over 100 years, so being able to give back in a time of crucial need is an honor.”

BBB Serving the Pacific Southwest has taken an innovative approach to guide small and start-up ventures and their forward-thinking strategies focus on building ethical businesses from the ground up. Crucial funds provided by the BBB Main St. Matters Grant Program will ensure these businesses have a fighting chance. BBB Serving the Pacific Southwest is asking businesses to share their stories, and how the funding will assist in sustaining their mission.

Grant Program Details

● Open to small business, with priority given to those with 5-20 employees

● $500 or $1000 grant amounts will be awarded

● The grant is open to qualified small businesses that are in good standing with BBB and uphold BBB Standards for Trust. We will consider a company’s history of community involvement, including but not limited to, BBB accreditation.

● Businesses must operate in the BBB of the Pacific Southwest service area (Apache, Coconino, Gila, La Paz, Maricopa, Mohave, Navajo, Pinal, Yavapai and Yuma Counties in AZ, and San Diego, Orange, and Imperial Counties in CA)

● Applicants must not have previously received relief or emergency funding, loan, award or grant resulting from the COVID-19 health and economic crisis.

Read more for additional criteria and grant application.

The BBB Main St. Matters Grant Program is launching in partnership with Desert Financial Credit Union, who has contributed a generous, matching donation to the fund. In order to keep this momentum going, BBB of the Pacific Southwest is seeking additional donations to continue with the expected demand of the program. Reach out to get involved and support the BBB Main St. Matters Grant Program.

More Than Money: Wrap Around Benefits

The BBB Main St. Matters Grant Program is more than funding; it is a hand up to the most deserving businesses. Grant recipients will also receive a variety of educational resources, mentorship from industry leaders and other in-kind offerings to ensure continued stability and an open path towards success and progress. BBB of the Pacific Southwest daily webinars and a frequently updated resource page are available immediately to supply the latest information to help businesses navigate through the COVID-19 crisis.

Reprinted by permission of the Better Business Bureau, © 2020.